Shipping and Returns
Last Updated on Tuesday, 27 April 2010 05:34 Written by Jason Dunlop Tuesday, 04 August 2009 10:26
Bank Deposit Details:
Bank: National Bank
Account Name: www.Supplements.co.nz
Account Number: 06 0082 0046984 03
If you pay by bank deposit just place your order number and name in the reference boxes.Please note if you are paying by bank deposit it will usually take 1 working day for your funds to shown in our bank account.
Shipping
We ship twice daily from our Auckland Brick and Mortar store. Your goods should arrive somewhere between 6 to72 hours approximately. If you can't wait for your goods, pop into our shop, we're in open seven days a week for your convenience.
Please Note we don't ship to PO Boxes
Address:
42 Aranui Road,
Mt Wellington
Auckland
Or contact our store directly on 09 550 9102
Returns and Refunds
We stand by the The Consumer Guarantees Act (CGA) of New Zealand.
Returns or exchanges of unopened goods will be assessed on a case by case basis and may include a refund, exchange or store credit. Do not return goods without contacting us first to be issued with a returns reciept to speed up the process. Then return to us by either courier or registered post to the address below.
42 Aranui Road
Mt Wellington
Auckland
1060
Please contact us with in 24 hours in writing, either by fax or email to make a claim for goods lost or damaged in transit.
EXPIRED GOODS POLICY
Expiry dates for products varies from a few months on gels and bars to a few years on pills and powders. Supplements.co.nz will endeavour to never ship items that are expired or within two months of their expiry date. Should you be unhappy with this policy as it relates to items received in your order, please contact us and we will try and rectify the situation.
Jase and Kim are owners and operators of Supplements.co.nz and are available daily to help you choose supplements to reach your goals. Feel free to contact us anytime through our profile pages, by phone 09 5509102, or by email on This e-mail address is being protected from spambots. You need JavaScript enabled to view it .



